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	<title>GuShH&#039;s DevBlog &#187; hosting</title>
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	<link>http://gushh.net/blog</link>
	<description>This blog is about software, electronics engineering and game development.</description>
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		<title>Why I hate helpdesks!</title>
		<link>http://gushh.net/blog/why-i-hate-helpdesks/</link>
		<comments>http://gushh.net/blog/why-i-hate-helpdesks/#comments</comments>
		<pubDate>Fri, 27 Aug 2010 01:38:43 +0000</pubDate>
		<dc:creator>GuShH</dc:creator>
				<category><![CDATA[Miscellaneous]]></category>
		<category><![CDATA[Have you tried turning it off and on again?]]></category>
		<category><![CDATA[helpdesk]]></category>
		<category><![CDATA[hosting]]></category>
		<category><![CDATA[it crowd]]></category>
		<category><![CDATA[monkey]]></category>
		<category><![CDATA[sysadmin]]></category>

		<guid isPermaLink="false">http://gushh.net/blog/?p=493</guid>
		<description><![CDATA[What is it with help-desks and canned answers?, sometimes I feel like punching right through the screen, reaching the monkey on the other side and smacking it &#8217;til it can&#8217;t tap the keyboard no more! Joking aside, what really annoys me is the fact that they treat me like an idiot, I could be talking [...]]]></description>
			<content:encoded><![CDATA[<p>What is it with help-desks and canned answers?, sometimes I feel like punching right through the screen, reaching the monkey on the other side and smacking it &#8217;til it can&#8217;t tap the keyboard no more!</p>
<p>Joking aside, what really annoys me is the fact that they treat me like an idiot, I could be talking about specific details of whatever, and they&#8217;ll answer with more or less &#8220;Have you tried turning it off and on again?&#8221; &#8212; It&#8217;s outrageous!</p>
<p>Companies should really add a field tn the registration form that reads &#8220;I&#8217;m a: *select* Dummy, Somehow of a geek, Professional nerd&#8221; &#8212; And route their tickets accordingly!</p>
<p>Oh well&#8230; I should probably ease off the monologues and rants for today.</p>
<p>Now, If only I could find that sysadmin&#8217;s email address&#8230; That would make me a happy guy, I&#8217;ll even forget about the monkeys!</p>
<g:plusone href='http://gushh.net/blog/why-i-hate-helpdesks/'></g:plusone>]]></content:encoded>
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		<title>Hosting nightmares and deja vu.</title>
		<link>http://gushh.net/blog/hosting-nightmares-and-deja-vu/</link>
		<comments>http://gushh.net/blog/hosting-nightmares-and-deja-vu/#comments</comments>
		<pubDate>Fri, 11 Jul 2008 06:08:55 +0000</pubDate>
		<dc:creator>GuShH</dc:creator>
				<category><![CDATA[Miscellaneous]]></category>
		<category><![CDATA[crash]]></category>
		<category><![CDATA[dattatec]]></category>
		<category><![CDATA[fail]]></category>
		<category><![CDATA[hosting]]></category>
		<category><![CDATA[linux]]></category>
		<category><![CDATA[raid]]></category>

		<guid isPermaLink="false">http://gushh.net/blog/?p=23</guid>
		<description><![CDATA[As I previously mentioned, I decided to migrate into a Linux based host, for the obvious reasons (stability, flexibility, etc) Usually you get more for less in Linux, and that counts when it comes to Hosting&#8230; However, since I got this service, I&#8217;ve only been able to &#8220;use&#8221; it once or twice, reason being they [...]]]></description>
			<content:encoded><![CDATA[<p>As I previously mentioned, I decided to migrate into a Linux based host, for the obvious reasons (stability, flexibility, etc) Usually you get more for less in Linux, and that counts when it comes to Hosting&#8230; However, since I got this service, I&#8217;ve only been able to &#8220;use&#8221; it once or twice, reason being they first had a major carrier issue that lead all of their websites, including their own, to be offline for 8 hours, yes, eight hours!&#8230; After 24 hours, Some magic spell was cast on the server I&#8217;m hosting at, since both hard drives failed miserably (at least, that&#8217;s what they say &#8220;RAID failure&#8221;; I say they don&#8217;t even use RAID to save $$$)&#8230;<span id="more-23"></span></p>
<p>12 hours after this, they finally got the server up; But all the data was gone&#8230; I kindly insulted them for a while and then decided to upload a full backup I had just generated hours before the crash. Why, why did I upload the backup?, now my panel account was ruined and PHP wasn&#8217;t even working! &#8211; Great Service! &#8211; So I had to report this, another 3 hours are gone until they answer, fixing the account; so I get to upload once again the full backup, to find myself in the same situation &#8211; deja vu! &#8211; &#8230; Finally, I decided to send the whole thing to them, through the &#8220;help desk&#8221; and let them handle it&#8230; I went for a nap, because quite frankly I know little to no people that can do anything without email and web service&#8230;</p>
<p>As a result of my heavy subconscious thoughts while asleep, the account was restored to the state of my backup and I get to at least post this through the email / cronjob service of wordpress&#8230;<br />
What a nice company, let me tell you, you will never find so many idiots working at the same place!. It&#8217;s not my intent to talk bad about anyone hence I&#8217;m not giving out names, but it&#8217;s worth noticing that sometimes local isn&#8217;t just good, most of the times, it isn&#8217;t good at all.<br />
And that leads me to the conclusion, that there is nothing in Argentina that makes me proud of being Argentine, nothing at all&#8230; I cannot grab something and say &#8220;Hey, we make this, and I&#8217;m damn proud of it!&#8221;&#8230; NOTHING!.</p>
<p>It&#8217;s sad when such a great country is lowered to the deepest of darkness because of ruthless power abusing and corrupt behavior&#8230;</p>
<p>I&#8217;m hoping, some day this will change&#8230; But obviously, hoping is not enough. Today it&#8217;s the hosting; but yesterday it was the power grid, whereas last day, the phone company played monkey on me&#8230; When is this country going to start behaving as such?.</p>
<p>I say never&#8230;</p>
<g:plusone href='http://gushh.net/blog/hosting-nightmares-and-deja-vu/'></g:plusone>]]></content:encoded>
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		<item>
		<title>Server migration completed.</title>
		<link>http://gushh.net/blog/server-migration-completed/</link>
		<comments>http://gushh.net/blog/server-migration-completed/#comments</comments>
		<pubDate>Mon, 07 Jul 2008 02:41:44 +0000</pubDate>
		<dc:creator>GuShH</dc:creator>
				<category><![CDATA[Miscellaneous]]></category>
		<category><![CDATA[hosting]]></category>
		<category><![CDATA[linux]]></category>
		<category><![CDATA[migration]]></category>
		<category><![CDATA[server]]></category>

		<guid isPermaLink="false">http://gushh.net/blog/?p=22</guid>
		<description><![CDATA[Finally, migrated to a Linux host. Much needed, specially due to the flexibility gained over a *nix system. Too bad, however, that most hosting companies are not prepared for migration tasks, ie. they make you migrate everything by yourself. That&#8217;s ok, on some cases, although, when they take 48 hours to process the administrative side [...]]]></description>
			<content:encoded><![CDATA[<p>Finally, migrated to a Linux host. Much needed, specially due to the flexibility gained over a *nix system.</p>
<p>Too bad, however, that most hosting companies are not prepared for migration tasks, ie. they make you migrate everything by yourself. That&#8217;s ok, on some cases, although, when they take 48 hours to process the administrative side and another 24hs for the technical side&#8230; It gets a little annoying, indeed.<span id="more-22"></span></p>
<p>But the bitter taste always comes from the support&#8230; In the sense that, even though you&#8217;re a paying customer (and not just a &#8220;user&#8221; as they state) they don&#8217;t seem to care much whether you stay with them or not, whether you require a migration or not, they simply do not care about those things, they always seem to follow some sort of pdf / paper where they have a few rules of engagement and that&#8217;s it, once they find themselves out of those boundaries they become raging monkeys ready to attack if only, they wouldn&#8217;t lose their job by doing so. So that&#8217;s when they start to throw the ball against each other, ultimately wasting your time and probably your customer&#8217;s time as well.</p>
<p>That can&#8217;t be good!</p>
<p>So that said, next time I&#8217;ll just pay an extra buck or two and get a better service where at least they respect their customers. Who, ultimately, feed them. And you know what they say; never bite the hand that feeds you.</p>
<g:plusone href='http://gushh.net/blog/server-migration-completed/'></g:plusone>]]></content:encoded>
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