What is it with help-desks and canned answers?, sometimes I feel like punching right through the screen, reaching the monkey on the other side and smacking it ’til it can’t tap the keyboard no more!

Joking aside, what really annoys me is the fact that they treat me like an idiot, I could be talking about specific details of whatever, and they’ll answer with more or less “Have you tried turning it off and on again?” — It’s outrageous!

Companies should really add a field tn the registration form that reads “I’m a: *select* Dummy, Somehow of a geek, Professional nerd” — And route their tickets accordingly!

Oh well… I should probably ease off the monologues and rants for today.

Now, If only I could find that sysadmin’s email address… That would make me a happy guy, I’ll even forget about the monkeys!

As I previously mentioned, I decided to migrate into a Linux based host, for the obvious reasons (stability, flexibility, etc) Usually you get more for less in Linux, and that counts when it comes to Hosting… However, since I got this service, I’ve only been able to “use” it once or twice, reason being they first had a major carrier issue that lead all of their websites, including their own, to be offline for 8 hours, yes, eight hours!… After 24 hours, Some magic spell was cast on the server I’m hosting at, since both hard drives failed miserably (at least, that’s what they say “RAID failure”; I say they don’t even use RAID to save $$$)… More…

Finally, migrated to a Linux host. Much needed, specially due to the flexibility gained over a *nix system.

Too bad, however, that most hosting companies are not prepared for migration tasks, ie. they make you migrate everything by yourself. That’s ok, on some cases, although, when they take 48 hours to process the administrative side and another 24hs for the technical side… It gets a little annoying, indeed. More…