Why I hate helpdesks!

Posted by on August 26, 2010

What is it with help-desks and canned answers?, sometimes I feel like punching right through the screen, reaching the monkey on the other side and smacking it ’til it can’t tap the keyboard no more!

Joking aside, what really annoys me is the fact that they treat me like an idiot, I could be talking about specific details of whatever, and they’ll answer with more or less “Have you tried turning it off and on again?” — It’s outrageous!

Companies should really add a field tn the registration form that reads “I’m a: *select* Dummy, Somehow of a geek, Professional nerd” — And route their tickets accordingly!

Oh well… I should probably ease off the monologues and rants for today.

Now, If only I could find that sysadmin’s email address… That would make me a happy guy, I’ll even forget about the monkeys!

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